Question 1

What areas in Dublin do you service?

Accepted Answer

We provide rug cleaning and related services across various neighborhoods in Dublin. Contact us to confirm if we cover your specific area.

Question 2

How do I schedule a rug cleaning appointment?

Accepted Answer

You can schedule an appointment by calling us directly or through our website’s booking system.

Question 3

What should I do before your team arrives for a rug cleaning service?

Accepted Answer

Please remove any items on or around the rug and ensure the area is accessible for our team.

Question 4

Are your cleaning products and methods safe for all types of rugs?

Accepted Answer

Yes, we use specialized, gentle cleaning products and techniques suitable for a wide range of rug materials.

Question 5

How long does a typical rug cleaning service take?

Accepted Answer

The duration depends on the rug size and condition but generally takes between 1 to 3 hours.

Question 6

What is included in your rug cleaning service?

Accepted Answer

Our rug cleaning service includes thorough washing, rinsing, and drying to remove dirt, stains, and allergens from your rug.

Question 7

How often should I have my rugs professionally cleaned?

Accepted Answer

We recommend professional cleaning every 12-18 months, but this can vary based on usage and the environment.

Question 8

What types of rug repairs do you offer?

Accepted Answer

We provide repairs for various issues, including frayed edges, torn areas, and unraveling fibers.

Question 9

How long does rug repair take?

Accepted Answer

The time required for repair depends on the extent of the damage. We will provide an estimated timeline after assessing the rug.

Question 10

What does your rug restoration service involve?

Accepted Answer

Rug restoration includes repairing and rejuvenating antique or damaged rugs to restore their original appearance and functionality.

Question 11

Can you restore all types of rugs?

Accepted Answer

We can restore most types of rugs, including Persian, Oriental, and modern rugs, depending on the damage and material.

Question 12

How do you handle stubborn stains on rugs?

Accepted Answer

We use specialized stain removal techniques and products designed to target and eliminate even the toughest stains without damaging the rug.

Question 13

Can all stains be removed from rugs?

Accepted Answer

While we strive to remove all stains, some may be permanent depending on the type and age of the stain.

Question 14

How do you remove odors from rugs?

Accepted Answer

Our odor removal process involves deep cleaning and applying deodorizers designed to neutralize unpleasant smells.

Question 15

Can you remove pet odors from rugs?

Accepted Answer

Yes, we have specific treatments for removing pet odors and ensuring your rug smells fresh.

Question 16

What does rug protection involve?

Accepted Answer

Rug protection treatments help shield your rug from future stains, spills, and wear, extending its lifespan.

Question 17

How long does rug protection last?

Accepted Answer

The effectiveness of rug protection varies, but it generally lasts for several months. Regular maintenance and reapplication can help extend its benefits.

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